DreamLeaf Designs — Terms of Service

Last updated: October 26, 2026

Overview

Welcome to DreamLeaf Designs. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to DreamLeaf Designs. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a shopping experience.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products to you.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and any policies referenced in them. Please read these terms carefully before using our website or placing an order.

1. Eligibility and Use of Our Website

You must be legally able to enter into a binding agreement to use our website and make purchases. If you are a minor under the laws applicable to you, you may use our website only with the involvement and permission of a parent or legal guardian.

You agree not to use our website or products for any unlawful purpose or in violation of applicable laws. You must not attempt to interfere with the operation, security, or functionality of our website.

We reserve the right to refuse service, cancel orders, or restrict access to our website where permitted by law, including in cases of suspected fraud, misuse, or violations of these terms.

2. Products and 3D-Printed Items

DreamLeaf Designs offers products that may be manufactured using 3D-printing technology.

Because of the nature of 3D printing and the materials used, products may have minor variations in color, surface texture, finish, dimensions, or appearance. Layer lines and other minor characteristics associated with the manufacturing process are normal and do not automatically constitute defects.

We make reasonable efforts to display accurate product descriptions, photographs, colors, and dimensions. However, actual product appearance may vary slightly depending on materials, lighting, display settings, and the manufacturing process.

Product images and descriptions are provided to help you understand what you are purchasing. Please review the listing details, dimensions, materials, compatibility information, and any included accessories before ordering.

Unless expressly stated in a product listing, accessories, electronic components, batteries, charging cables, and other items shown in photographs are not included.

3. Orders and Payments

All orders are subject to availability and acceptance by DreamLeaf Designs. We reserve the right to correct listing errors, pricing errors, or inaccuracies and to cancel or refuse an order where permitted by law.

You agree to provide accurate billing, shipping, and contact information when placing an order.

Prices are displayed in the currency indicated at checkout. Applicable taxes and shipping charges will be displayed or calculated as part of the checkout process where required.

Payment must be successfully processed before an order is fulfilled, unless otherwise agreed in writing.

If we need to cancel an order after payment has been collected, we will issue any refund required by applicable law or otherwise appropriate under the circumstances.

4. All Sales Are Final

All sales are final. We do not accept returns, exchanges, or issue refunds for reasons such as a change of mind, ordering the wrong item, selecting the wrong size or color, buyer's remorse, or dissatisfaction with normal cosmetic characteristics of 3D-printed products that were adequately described in the listing.

Please review your order carefully before completing your purchase.

Defective Products and Product Failure

We stand behind the quality of our products. If an item arrives defective or develops a product-related failure during normal, intended use, contact DreamLeaf Designs so we can review the issue.

If we determine that the product has a manufacturing defect or has failed because of a product-related issue under normal, intended use, we will send a replacement product at no additional charge.

To request a replacement, please contact us with:

• Your order number or proof of purchase.

• A description of the defect or failure.

• Clear photographs or a video showing the issue, where reasonably possible.

We may request additional information or ask you to return the affected item if reasonably necessary to evaluate the claim. We will provide instructions if a return is needed.

Replacement eligibility does not automatically extend to damage caused by accidents, misuse, improper installation, unauthorized modification, neglect, exposure to conditions outside the product's intended use, or ordinary wear and tear.

If the original product is unavailable, discontinued, or cannot reasonably be replaced, we will work with you on an appropriate alternative, subject to applicable law.

This policy does not limit any rights or remedies that cannot legally be excluded under applicable law. Where a refund or another remedy is legally required, this policy does not prevent you from receiving it.

5. Order Changes and Cancellations

Please contact us as soon as possible if you need to request a change or cancellation.

Because many of our products are made using 3D-printing processes, production may begin shortly after an order is placed. We cannot guarantee that a change or cancellation will be possible once production, customization, or fulfillment has started.

If an order is canceled by DreamLeaf Designs, we will provide any refund required by law or applicable to the circumstances.

Nothing in this section removes any cancellation rights that may apply under applicable law.

6. Shipping and Delivery

Orders are shipped to the address provided at checkout. Customers are responsible for ensuring that their shipping information is accurate and complete.

Processing times and estimated delivery windows may be provided on individual product listings, at checkout, or in our Shipping Policy. Processing times are estimates and may vary due to order volume, production requirements, material availability, carrier delays, severe weather, or other circumstances beyond our reasonable control.

Once an order has shipped, delivery is handled by the applicable shipping carrier. We will make reasonable efforts to assist with shipping inquiries and investigate reported delivery issues.

If an order arrives damaged, is lost, or has another delivery-related problem, please contact us promptly so we can review the situation.

Our shipping practices and any additional delivery terms are described in our Shipping Policy.

7. Product Care and Intended Use

Customers are responsible for using products in accordance with their intended purpose and any product-specific instructions or warnings.

3D-printed products can have material-specific limitations involving heat, sunlight, moisture, mechanical stress, chemicals, and repeated loading. Product strength and durability depend on the design, material, print orientation, and conditions of use.

Unless a listing specifically states otherwise, our products should not be assumed to be suitable for food contact, medical use, protective equipment, child-safety applications, or other specialized uses requiring specific testing or certification.

Do not use a product in a manner that is inconsistent with its description or instructions. If you have questions about the appropriate use of an item, contact us before using it.

8. Intellectual Property

The DreamLeaf Designs name, branding, original product designs, photographs, graphics, written content, and other original website materials are owned by DreamLeaf Designs or used with appropriate authorization, unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially exploit our original materials without prior written permission from the applicable rights holder.

Some products may incorporate third-party designs, licensed models, or other materials used under applicable permissions. Ownership and licensing rights in those underlying materials remain with their respective owners.

Nothing in these terms transfers ownership of intellectual property to you except for the ordinary right to use a purchased physical product for its intended purpose.

9. Third-Party Services and Links

Our website may use services provided by third parties, including Shopify, payment processors, shipping providers, and other applications or integrations.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services to the extent that responsibility may lawfully be excluded.

Our use of Shopify is also subject to the applicable terms and policies governing Shopify's services.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how DreamLeaf Designs and relevant service providers collect, use, disclose, and protect personal information.

You can review our Privacy Policy through the applicable link on our website.

11. Limitation of Liability

To the extent permitted by applicable law, DreamLeaf Designs will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes or limits liability, consumer rights, warranties, or remedies that cannot legally be excluded or limited.

Where permitted by law, our responsibility for a product-related claim will be assessed in light of the circumstances, the nature of the issue, the product description, and any applicable legal obligations.

12. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or products in a manner that violates these terms or infringes the rights of others.

You may be responsible for losses or claims arising from your unlawful use of our website or your violation of these terms, to the extent permitted by law.

13. Governing Law

These Terms of Service are governed by the laws applicable in the State of Texas, United States, without disregarding any mandatory consumer protections that may apply in your jurisdiction.

Any dispute will be handled in accordance with applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business practices, website, products, or legal obligations.

The revised version will be posted on our website with an updated revision date. Changes will apply as permitted by applicable law. Changes to these terms will not retroactively remove rights that customers have already acquired under applicable law.

15. Contact Information

If you have questions about these Terms of Service, an order, a defective product, or a replacement request, please contact DreamLeaf Designs through our website's Contact Us page or using the contact information published on our website.

DreamLeaf Designs

Website: https://dreamleaf-designs.myshopify.com

Contact: Please visit our Contact Us page for current contact information.

Thank you for supporting DreamLeaf Designs.