Shipping policy

2. Shipping Carrier, Rates, and Delivery Estimates

DreamLeaf Designs generally uses the United States Postal Service (USPS) to ship orders because it is our preferred shipping provider.

Available shipping methods, shipping charges, and estimated delivery times will be displayed at checkout when available. Shipping costs may vary depending on the destination, package weight, package dimensions, and shipping method selected.

Although USPS is our preferred carrier, we reserve the right to use another reputable shipping provider when necessary due to availability, package requirements, shipping rates, or other fulfillment considerations.

Delivery estimates begin after an order has been processed and shipped, not necessarily when the order is placed. Delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Actual delivery times may be affected by carrier operations, weather, holidays, high shipping volumes, and other circumstances outside our reasonable control.

5. Tracking Information

When tracking is available for your shipping method, tracking information will be provided once your order has shipped and the carrier makes the information available.

For USPS shipments, tracking updates are provided through USPS and may take time to appear after the package has been accepted by the carrier.

You can use the tracking information provided with your shipping confirmation to check your shipment's progress through the applicable carrier's tracking service.

If your tracking information has not updated for an extended period or appears to indicate a delivery problem, please contact DreamLeaf Designs with your order number so we can help investigate.